Principles for the design of cooperative spoken human-machine dialogue
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چکیده
This paper presents a consolidated set of 24 principles of cooperative spoken human-machine dialogue which are based on the development and controlled user testing of the dialogue component of the Danish dialogue system as well as on comparison with human-human dialogue theory. Potentially, the principles could be used as effective and systematic dialogue development and evaluation tools both during early design and in later phases of dialogue evaluation.
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تاریخ انتشار 1996